Returns and Refunds

The return request must be made within 15 days from the date of receipt of your order.

The product must be returned in its original condition.

When returning your order, be sure to return it in its original condition. The packaging and labels must be returned in new condition.

Any non-conforming return will not be processed and you will be responsible for the return shipping costs.

The refund is made on the means of payment used, 72 hours maximum (working days) after the reception and the control of the return.

The returned product can be exchanged or refunded.

The return costs are at the customer's charge.

Any parcel refused or not recovered at the time of the delivery will generate a refund deducted from the expenses of return invoiced by our conveyor as well as the expenses of sendings generated at the time of the order.

For more information about returns, please contact us by email at